I wanted to take a moment to express to you a job very well done. Your organization commissioned Anthony to install my kitchen cabinets last week. To say that Anthony did an outstanding job would be an understatement. Anthony's level of pride in his work and professionalism easily exceeded my expectations.
I personally have unreasonable and unreachable expectations of people. But, I hold myself to those standards. My occupation does not allow for anything less than the customer wants no matter the resources necessary to accomplish the task. Anthony surpassed my expectations with great ease. He was generous enough to educate me along the way each day.
What I found most important and valuable of Anthony's work is he knows Total Quality Management. As he concluded each day he would inform me of what he completed then, what his plan was for the following day and, if I had any questions. Other contractors that were also involved with my remodel were amazed at Anthony's quality of craftsmanship.
I reluctantly conceded to my wife's desire of purchasing IKEA kitchen cabinets. I was not too excited when 217 boxes were delivered. Anthony's knowledge, skills, and abilities immediately put any fear or worry I had to rest.
Now that it's over, my cabinets looked better than any IKEA kitchen display ever has.
Please express my very high regards and gratitude to Anthony. He is truly a valuable asset to your organization.